We had an issue with our trailer hitch when we were traveling between Alberta and PEI and we were in Sault ste Marie
Christie’s RV came to the rescue. The Service department was awesome and invited us to come in early before the were open
They tried to fixed our twisted hitch but it was not happening. We bought a new hitch and it was installed by Nathan in 30 minuets and he gave us tons of advice on applying it Ann making us safe on the road
Thanks so much to the Service Department and Nathan!!
Christie's rocks! Woke up in the middle of the night to a monsoon which completely destroyed our awning. ....even the support arms were buckled and the roller snapped in two. Called just before 8 am and by noon the Christies service staff had been and gone! Now I can get in and out of my trailer again and the weekend is saved! Thank you so much for the excellent service!
From the moment Jen and I walked through the front door and were introduced to our salesman Jerry, to driving off the lot with our new Starcraft in tow, our experience was an entirely positive one! Everyone at Christie's were professional and customer focused. Even though we purchased a smaller trailer, neither of us believe we could have been treated any better even if we had bought a unit twice the size - that says a lot for everyone at Christie's - Thank you all!
Friendly staff, Sandra, Sam and Ed are great to work with......then when i did finally have an issue with trailer one phone call from camp and someone was there. Fixed my issue there at the time or was taken care of with in a few days and one time their service team came out on his way by the camp site....Thanks to Dan, Shea Richard.....from Erica's welcome smile at the door to the guys that sell me what i need and explain things to me, Marty, Jeff, Kevin, Michael and Alex...even a nice hello from Dave and Sasha tell you alot about this team.....Thanks again
Travelling with our tent trailer which has a power roof when on our way back to BC the cable snapped. The following day we called a rv dealership in Sudbury that told us due to the long weekend there wasn't any way to repair it. As we were going thru Sault St Marie we contacted Christies who told us it bring it in and they would do their best to fix it. So on the Friday of a long weekend they completed the job and had us on our way by 3PM. Unbelievable service and great staff, if you are in the area would strongly recommend you go there.
Travelling through SSM, I stopped in to get help with what I thought was a more serious issue with our motorhome, ended up being minor. The service advisor didn't hesitate to crawl underneath and correct the problem. Fixed, no charge. Feeling like I should buy something from the parts Dept in return for their help, i again received great help. My new best friends. Just wish they were closer to Ottawa they'd be my service centre of choice. Thanks guys
Christies is simply the best place to go for service so why buy anywhere else? I’m so impressed with this business I discovered about 8kms north of Sault Ste Marie that going forward it will be my go to place for all my future trailer or camper needs. Absolutely fantastic experience. Kudos, and many thanks to Mike and the whole team! A+
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