We passed through Sault Ste Marie just last week, many hours away from our home in Ohio. We were camping at the local KOA when we experienced water intrusion through the roof of our Fleetwood pop-up. We dropped into Christie's and they helped us assess and fix the problem on the spot! And at no cost! It's such a pain to have a problem with your camping trailer when you are in the middle of a long trip. You helped us resolve the problem and get back on our way with almost no impact to our plans. Thank you so much for the thoughtful and friendly service!
From the moment Jen and I walked through the front door and were introduced to our salesman Jerry, to driving off the lot with our new Starcraft in tow, our experience was an entirely positive one! Everyone at Christie's were professional and customer focused. Even though we purchased a smaller trailer, neither of us believe we could have been treated any better even if we had bought a unit twice the size - that says a lot for everyone at Christie's - Thank you all!
Christie's rocks! Woke up in the middle of the night to a monsoon which completely destroyed our awning. ....even the support arms were buckled and the roller snapped in two. Called just before 8 am and by noon the Christies service staff had been and gone! Now I can get in and out of my trailer again and the weekend is saved! Thank you so much for the excellent service!
It's nice to deal with people you can trust. We liked shopping at Christies for our new trailer because it was highly recommended by friends. You become part of the Christie family. They don't just sell you a trailer.
We were just told we are the proud new owners of a trailer. We didn't think it was a deal that would go through but Ed worked his magic! Sandra, Ed and the entire Christie's crew took our vision for a family friendly trailer and our budget requirements. They went above and beyond to show us trailers and were upfront and honest about all costs and financing options. Thank you Christie's for making this a reality! My husband and I are thankful to you, but most importantly , the kids are ecstatic they have a big "play room" for camp
We were travelling from Alberta to Sudbury and had our trailer connector break. Kevin at Christie’s helped us get it fixed quickly so we could continue our adventure. Thank you so much, we made it to our destination safely! Everyone was super friendly and helpful, highly recommended!!
Hi everyone, I won't take to much space up on here, but i just wanted to say Thank You to a few people that helped us along these past few months. The first person that I contacted here was Sandra... Thank you so much for answering all my silly questions from the start to finish you are gem. Secondly Ed & Sam for finding us the best deal they could and oh eh guys all the emails sorry about that.. And lastly but not forgotten the gang in the service department Mike for sharing his pencil a bit for me.. Lol And Andy Thank You so much for showing us how everything worked in our trailer. The next day driving 7 hours and making sure our trailer fit perfectly in our little piece of heaven, You have to be the most down to earth guy Me and Andy have ever meet Thank You Andy we had a nice cold beverage for you Friday night. From start to finish this has to of been the best experience that my husband and I have ever had.
Thanks again to ALL of you for everything please keep in touch it's like we have made some great friends
Jody & Andy
As we were preparing to leave the KOA in Sault Ste. Marie, our stabilization jack on the rear of our camper would not budge, it was stuck in the down position. A KOA employee informed us of Christie’s. Kyle (Christie’s employee) was very friendly and helped us get the jack up into a safe traveling position. The building was well maintained and inviting. If I lived in Canada, I would go to Christie’s for all our camper needs. Thanks Kyle, you saved our vacation!
We had an issue with our trailer hitch when we were traveling between Alberta and PEI and we were in Sault ste Marie
Christie’s RV came to the rescue. The Service department was awesome and invited us to come in early before the were open
They tried to fixed our twisted hitch but it was not happening. We bought a new hitch and it was installed by Nathan in 30 minuets and he gave us tons of advice on applying it Ann making us safe on the road
Thanks so much to the Service Department and Nathan!!
Sandra is Great no pressure she listened to what we were looking for and never brushed us off like other places in the Sault cant wait to pick up our new toy hauler this spring thanks again Also Ed in the finance dept answered all our questions and was very quick to get everything ready for us
Travelling with our tent trailer which has a power roof when on our way back to BC the cable snapped. The following day we called a rv dealership in Sudbury that told us due to the long weekend there wasn't any way to repair it. As we were going thru Sault St Marie we contacted Christies who told us it bring it in and they would do their best to fix it. So on the Friday of a long weekend they completed the job and had us on our way by 3PM. Unbelievable service and great staff, if you are in the area would strongly recommend you go there.
Friendly staff, Sandra, Sam and Ed are great to work with......then when i did finally have an issue with trailer one phone call from camp and someone was there. Fixed my issue there at the time or was taken care of with in a few days and one time their service team came out on his way by the camp site....Thanks to Dan, Shea Richard.....from Erica's welcome smile at the door to the guys that sell me what i need and explain things to me, Marty, Jeff, Kevin, Michael and Alex...even a nice hello from Dave and Sasha tell you alot about this team.....Thanks again
Just bought a tent trailer and was provided amazing service from all the staff! They went over and above to be sure our needs were met and we were happy. We will not deal with anyone else. Thank you so so much!
Absolutely outstanding service. Great people to deal with. Looking forward to dealing with them in the future.
Bruce and Eddy are both excellent people to deal with. My wife had a bad experience there a few years ago and said we wouldn't go back. After I saw the trailer ( I thought she'd like) on line, I talked her into going to look at it. Bruce, are sales rep and Eddy the financial person bent over backwards to get us the trailer of our dreams. Thanks guy's you are awesome in my books.
Travelling through SSM, I stopped in to get help with what I thought was a more serious issue with our motorhome, ended up being minor. The service advisor didn't hesitate to crawl underneath and correct the problem. Fixed, no charge. Feeling like I should buy something from the parts Dept in return for their help, i again received great help. My new best friends. Just wish they were closer to Ottawa they'd be my service centre of choice. Thanks guys
Great sales team.. Great service. We would recommend them to everyone. .. We love our new HOME AWAY FROM HOME xoxo ❤
Christie’s RV was presented with the EMPLOYER OF CHOICE AWARD sponsored by The Human Resources Professionals Association – Algoma Chapter. This award is presented to a business or organization that has good people and community practices; demonstrates good Human Resources or Management policies or practices, actively supports professional development of staff, has good employee relations and training communications, demonstrates good health, safety and wellness practices, and demonstrates broad community involvement.
Business Awards Dinner honours excellence
Thursday, November 5, 2015 9:12:18 EST AM
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